Terms of Service

FastBuild Terms of Service

Effective Date: September 21, 2026
Last Updated: September 21, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and FastBuild ("FastBuild", "we", "us", or "our").

These Terms govern access to and use of fastbuildapp.com, app.fastbuildapp.com, api.fastbuildapp.com, and all related FastBuild services, applications, APIs, features, and content (collectively, the "Service").

By creating an account, accepting an invitation, accessing an organization workspace, purchasing a subscription, or otherwise using the Service, you agree to these Terms.

1. Eligibility and Authority

You may use FastBuild only if you are legally capable of entering into these Terms or are using the Service under the authority of an organization that has accepted them.

If you create or manage a FastBuild organization on behalf of a company or other entity, you represent that you have authority to bind that entity.

In that case, references to "you" include that entity where appropriate.

2. Business Service

FastBuild is a business software platform that may provide functionality for:

• project management;
• project scheduling;
• Gantt charts;
• work breakdown structures;
• tasks;
• attendance;
• location-based attendance;
• geofencing;
• employee management;
• workforce management;
• daily reporting;
• project reporting;
• payroll support;
• notifications;
• document management;
• subscriptions;
• related business workflows.

Features may vary by subscription, account configuration, country, or product version.

3. Accounts

You must provide accurate information when creating or maintaining an account.

You are responsible for:

• maintaining the confidentiality of credentials;
• actions performed using your account;
• using reasonable security practices;
• promptly reporting suspected unauthorized access;
• maintaining accurate account information.

You must not share individual credentials in a manner that bypasses user licensing, authorization, security, or audit requirements.

4. Organization Owners and Administrators

An organization may designate owners, administrators, and users with different permissions.

Organization owners or administrators may be able to:

• invite or remove users;
• assign roles;
• modify permissions;
• configure features;
• access organization data;
• manage subscriptions;
• configure job sites;
• view workforce information;
• manage project or payroll-related information.

FastBuild is not responsible for decisions made by customer-appointed organization administrators within the permissions made available to them.

5. Customer Content

"Customer Content" means information, data, documents, files, records, images, comments, project information, employee information, or other material submitted to FastBuild by or for a customer.

As between FastBuild and the customer, the customer retains its rights in Customer Content.

The customer grants FastBuild a non-exclusive right to host, store, copy, process, transmit, display, and otherwise use Customer Content solely as reasonably necessary to:

• provide the Service;
• secure the Service;
• maintain and troubleshoot the Service;
• comply with law;
• enforce these Terms.

FastBuild does not obtain ownership of Customer Content merely because it is stored through FastBuild.

6. Customer Responsibilities

You are responsible for ensuring that your use of FastBuild complies with applicable laws.

This includes responsibility for matters such as:

• employment law;
• labour law;
• privacy law;
• workplace monitoring requirements;
• payroll law;
• tax obligations;
• record retention;
• employee notice or consent;
• workplace safety;
• construction regulations;
• contractual obligations.

FastBuild provides software tools. FastBuild does not become the employer, contractor, accountant, payroll professional, tax advisor, project manager, engineer, architect, or legal advisor of a customer by providing the Service.

7. GPS, Attendance, and Employee Monitoring

If you enable location or geofencing features, you are responsible for determining whether their use is permitted.

You must:

• provide legally required notices;
• obtain consent where legally required;
• use location information only for legitimate purposes;
• restrict access appropriately;
• avoid unlawful or disproportionate employee surveillance.

FastBuild does not independently authorize a customer to track workers.

8. Payroll and Financial Calculations

FastBuild may provide payroll-support features, calculations, reports, estimates, deductions, tax-related fields, or related tools.

These features are provided as software tools and do not constitute accounting, tax, payroll, legal, or financial advice.

You are responsible for reviewing calculations before relying on them or using them to pay employees, prepare filings, remit deductions, or make financial decisions.

Tax rules, contribution rates, thresholds, employment classifications, and payroll requirements may change.

Where applicable, customers must verify relevant information with qualified professionals or government authorities.

9. Project Scheduling and Reports

Project calculations, critical-path information, task dependencies, forecasts, schedules, progress percentages, reports, and other outputs depend on Customer Content and configuration.

FastBuild does not guarantee:

• completion dates;
• project performance;
• cost outcomes;
• workforce availability;
• regulatory compliance;
• accuracy of user-entered information.

Users remain responsible for professional review and operational decisions.

10. Acceptable Use

You must not:

• use FastBuild unlawfully;
• violate privacy or employment laws;
• upload malicious software;
• attempt unauthorized access;
• bypass authentication;
• bypass subscription controls;
• bypass permissions;
• probe or attack infrastructure;
• interfere with service operation;
• use automated means that materially overload the Service;
• scrape the Service except where expressly authorized;
• reverse engineer restricted portions of the Service except where such restriction is prohibited by law;
• upload content you do not have authority to process;
• impersonate others;
• use FastBuild for fraud;
• use the Service to harass, stalk, or unlawfully monitor individuals;
• interfere with another customer's data.

11. Intellectual Property

FastBuild and its software, design, interfaces, documentation, trademarks, logos, source code, object code, databases, and other proprietary materials are owned by FastBuild, its operator, or applicable licensors.

Except for rights expressly granted under these Terms, no intellectual property rights are transferred to you.

You may not copy, resell, sublicense, distribute, or commercially exploit FastBuild except as permitted by these Terms or a separate written agreement.

12. Feedback

If you voluntarily provide suggestions, ideas, or feedback concerning FastBuild, you grant us the right to use that feedback without restriction or compensation, provided that doing so does not grant us ownership of your confidential Customer Content.

13. Third-Party Services

FastBuild may rely on or integrate with third-party services.

Third-party services may be governed by their own terms.

FastBuild is not responsible for failures, acts, omissions, policy changes, outages, or security incidents solely attributable to independent third-party services beyond our reasonable control.

14. Availability and Changes

We aim to operate FastBuild reliably but do not guarantee uninterrupted availability.

Service interruptions may occur because of:

• maintenance;
• upgrades;
• security incidents;
• infrastructure failures;
• third-party outages;
• network failures;
• force majeure;
• emergency maintenance.

We may modify or discontinue features.

If a change materially reduces a paid Service during a prepaid subscription term, any remedies will be determined under the applicable Subscription Terms or written agreement.

15. Beta and Experimental Features

Features identified as beta, preview, experimental, early-access, or similar may:

• be incomplete;
• contain errors;
• change materially;
• be discontinued;
• have limited support.

Such features should not be used for critical operations unless the customer independently determines they are appropriate.

16. Subscription and Billing

Paid use of FastBuild is additionally governed by the FastBuild Subscription Terms.

If these Terms conflict with specific Subscription Terms concerning billing, renewal, cancellation, or paid-plan rights, the Subscription Terms govern those matters.

17. Suspension

We may restrict or suspend access where reasonably necessary because of:

• security risks;
• suspected unauthorized access;
• material breach of these Terms;
• unlawful activity;
• non-payment;
• abuse affecting the Service or other users;
• legal requirements.

Where reasonably practicable, we will attempt to provide notice before suspension unless immediate action is necessary.

18. Termination

You may stop using FastBuild at any time.

Authorized organization owners may terminate their organization subject to applicable subscription commitments.

We may terminate access for a material breach that is not cured within a reasonable period after notice, unless immediate termination is reasonably necessary because of unlawful conduct, security risk, fraud, or serious abuse.

19. Data Following Termination

Customers should export information they need before termination.

After termination, FastBuild may delete or render inaccessible Customer Content in accordance with our data-retention practices.

FastBuild is not required to retain Customer Content indefinitely after termination.

Certain records may remain where required for:

• legal compliance;
• billing;
• security;
• fraud prevention;
• audit;
• dispute resolution;
• backup rotation.

20. Confidentiality

Each party may receive non-public confidential information from the other.

The receiving party must use reasonable measures to protect confidential information and use it only as necessary for the relationship between the parties.

Confidentiality obligations do not apply to information that:

• is publicly available without breach;
• was independently known;
• was lawfully received from another source;
• was independently developed;
• must be disclosed by law.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, FastBuild is provided on an "as is" and "as available" basis.

We do not warrant that:

• the Service will always be uninterrupted;
• every feature will be error-free;
• every calculation will be correct in every circumstance;
• the Service will satisfy every customer's legal obligations;
• data entered by customers will be accurate;
• every third-party service will remain available.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, FastBuild will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, revenue, business opportunity, goodwill, or anticipated savings, arising from the Service.

To the maximum extent permitted by applicable law, the aggregate liability of FastBuild arising out of or relating to the Service will not exceed the greater of:

1. the amount paid by the customer to FastBuild for the Service during the twelve months immediately preceding the event giving rise to the claim; or
2. CAD $100 where the customer has not paid FastBuild during that period.

These limitations do not apply where liability cannot lawfully be limited or excluded.

23. Indemnification

To the extent permitted by law, an organization using FastBuild agrees to defend, indemnify, and hold harmless FastBuild from third-party claims arising from:

• unlawful Customer Content;
• the organization's unlawful use of FastBuild;
• violation of employee privacy rights by the organization;
• unlawful workforce monitoring;
• violation of law by the organization;
• Customer Content infringing third-party rights.

This provision does not require indemnification for claims caused solely by FastBuild's own unlawful conduct where such indemnification would not be permitted.

24. Force Majeure

Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, internet failures, power failures, governmental actions, major infrastructure outages, or similar events.

Payment obligations already incurred are not excused by this section.

25. Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to any mandatory legal rights or jurisdictional requirements, courts located in Toronto, Ontario will have jurisdiction over disputes arising from these Terms.

26. Changes to These Terms

We may update these Terms from time to time.

Material changes may be communicated through the Service, email, or another reasonable method.

Changes will not retroactively alter rights already accrued except where legally permitted.

Continued use after updated Terms become effective constitutes acceptance where permitted by law.

27. Entire Agreement

These Terms, the Privacy Policy, Cookie Policy, Subscription Terms, and any applicable written order or enterprise agreement constitute the agreement governing use of FastBuild.

An enterprise or separately signed agreement may modify these Terms.

28. Severability

If a provision is determined to be unenforceable, it will be modified or severed to the minimum extent necessary, and the remaining provisions will remain effective.

29. No Waiver

Failure to enforce a provision is not a waiver of that provision.

30. Assignment

You may not assign your rights or obligations under these Terms without our consent, except as part of a lawful merger, reorganization, or sale of substantially all relevant business assets where permitted.

FastBuild may assign these Terms in connection with a corporate restructuring, merger, acquisition, financing, or sale of its business.

31. Contact

FastBuild
Support: support@fastbuildapp.com