Privacy Policy

FastBuild Privacy Policy

Effective Date: September 21, 2026
Last Updated: September 21, 2026

This Privacy Policy explains how FastBuild ("FastBuild", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information when you access or use fastbuildapp.com, app.fastbuildapp.com, api.fastbuildapp.com, and related FastBuild websites, applications, services, and features (collectively, the "Service").

FastBuild is a cloud-based project, workforce, attendance, task, reporting, payroll-support, and business management platform designed primarily for organizations and their authorized users.

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy may apply to:

• visitors to the FastBuild website;
• account owners and administrators;
• employees, workers, contractors, supervisors, managers, and other users invited to a FastBuild organization;
• individuals whose information is entered into FastBuild by a customer organization;
• prospective customers;
• support contacts; and
• other individuals who interact with FastBuild.

FastBuild is primarily a business-to-business service.

When an organization uses FastBuild to manage information concerning its employees, contractors, workers, customers, projects, or other individuals, that organization normally determines why and how that information is entered into and used through FastBuild.

In those circumstances, FastBuild generally processes the information on behalf of the customer organization.

If you are an employee, worker, or other person whose information has been entered into FastBuild by your employer or another organization, questions concerning why that organization collects or uses your information should normally be directed to that organization first.

2. Information We Collect

Depending on the features used, we may process the following categories of information.

2.1 Account and Identity Information

This may include:

• name;
• email address;
• telephone number;
• username;
• profile image;
• account identifier;
• organization or company affiliation;
• job title;
• role and authorization information;
• login and authentication information;
• account status;
• language and application preferences.

Passwords should be stored using secure one-way password hashing mechanisms rather than in readable form.

2.2 Organization Information

Customers may provide:

• company name;
• company address;
• business registration information;
• business contact information;
• company settings;
• organizational structure;
• work locations;
• job sites;
• departments;
• teams;
• projects;
• work calendars;
• company policies and configuration.

2.3 Employee and Workforce Information

Customers using workforce-management features may enter or manage information such as:

• employee or worker name;
• employee number;
• contact information;
• job or position;
• employment status;
• manager or supervisor;
• work assignments;
• work schedule;
• timesheets;
• attendance records;
• leave or absence information;
• project assignments;
• employment-related documents;
• compensation-related information;
• payroll-related information.

The exact information processed depends on the features enabled by the customer.

2.4 Attendance, Location, and Geofencing Information

If an organization enables location-based attendance or geofencing features, FastBuild may process location-related information associated with attendance events.

This may include:

• location at check-in or check-out;
• job-site location;
• geofence identifier;
• latitude and longitude associated with an attendance event;
• device and timestamp information;
• evidence indicating whether the user was within an authorized work area.

FastBuild is not intended to conduct unrestricted or continuous employee surveillance unless a specific feature clearly states otherwise.

Organizations using location features are responsible for ensuring that their use of those features is lawful, necessary, proportionate, and appropriately disclosed to affected workers.

Users may be asked by their device or browser to grant location permission before location information is collected.

2.5 Project and Task Information

FastBuild may process information concerning:

• projects;
• tasks;
• assignments;
• work breakdown structures;
• milestones;
• task dependencies;
• schedules;
• project calendars;
• progress;
• baseline information;
• notes;
• comments;
• attachments;
• daily reports;
• status reports;
• issues;
• job-site activities.

2.6 Payroll and Financial Information

Where payroll-related or billing functionality is enabled, information may include:

• compensation amounts;
• payroll calculations;
• hours worked;
• deductions;
• tax-related configuration;
• payment-related records;
• invoice information;
• billing contact details;
• transaction records.

Where payment processing is provided through a third-party payment provider, FastBuild may not receive or store full payment-card credentials. Payment information may instead be processed directly by the applicable payment provider.

2.7 Files and Customer Content

Users may upload or create:

• images;
• documents;
• reports;
• spreadsheets;
• attachments;
• project records;
• employee documents;
• comments;
• notes;
• other business content.

We refer to this information collectively as Customer Content.

2.8 Technical and Device Information

When you use FastBuild, we may automatically receive information such as:

• IP address;
• browser type;
• operating system;
• device type;
• application version;
• request timestamps;
• authentication events;
• API activity;
• error information;
• security events;
• system logs;
• session information;
• referring URL;
• pages or features used.

2.9 Support Information

If you contact FastBuild, we may process:

• your contact details;
• support messages;
• screenshots;
• diagnostic information;
• files submitted for troubleshooting;
• communication history.

You should avoid sending unnecessary sensitive information in support communications.

3. How We Collect Information

We may collect personal information:

• directly from you;
• from the organization that created or manages your account;
• from authorized administrators or managers;
• from your device or browser;
• through your use of FastBuild features;
• from integrated third-party services authorized by you or your organization;
• from payment processors;
• from support interactions;
• from publicly available business information where lawful.

4. Purposes for Which We Use Information

We may use information to:

• create and manage accounts;
• authenticate users;
• provide the Service;
• operate organization workspaces;
• manage permissions and authorization;
• provide attendance and geofencing functionality;
• provide project and task management;
• generate reports;
• support payroll-related functionality;
• process subscriptions and billing;
• provide customer support;
• maintain audit records;
• detect misuse or security incidents;
• prevent fraud;
• troubleshoot errors;
• monitor service performance;
• improve FastBuild;
• communicate service-related information;
• meet legal obligations;
• enforce our agreements;
• protect users, customers, FastBuild, and third parties.

We do not intentionally collect personal information merely because it may be useful in the future. We seek to limit collection to information reasonably required for identified purposes.

5. Customer Responsibility for Workforce Data

Organizations using FastBuild to manage employees, contractors, or other workers are responsible for determining whether they are legally permitted to collect and process such information.

Customers are responsible for:

• providing required notices to employees or workers;
• obtaining consent when consent is legally required;
• establishing an appropriate lawful basis for processing;
• configuring permissions appropriately;
• limiting access to authorized users;
• maintaining accurate workforce information;
• complying with employment, labour, privacy, payroll, tax, and workplace laws applicable to them.

FastBuild does not determine whether a customer's employment practices are lawful.

6. Location Information

Location information can be sensitive.

Where location-based attendance features are enabled:

1. location collection should be associated with the relevant attendance or work function;
2. customers should not use FastBuild as a covert surveillance system;
3. customers must provide legally required notice to workers;
4. device permissions may be required;
5. location information may be visible to appropriately authorized users within the organization.

FastBuild may retain attendance-related location evidence where necessary to maintain attendance records, auditability, dispute resolution, security, or legal compliance.

7. Automated Processing

FastBuild may use software-based rules to perform functions such as:

• calculating work hours;
• validating attendance;
• identifying geofence status;
• calculating project schedule information;
• calculating payroll-related values;
• producing reports;
• applying organization permissions;
• generating alerts.

Unless explicitly stated otherwise, these functions are intended to assist customers and do not replace legally required human review or professional judgment.

8. Disclosure of Information

We may disclose information to the following categories of recipients.

8.1 Your Organization

Information may be available to authorized users of the organization associated with your account, including owners, administrators, supervisors, payroll personnel, managers, or other users according to configured permissions.

8.2 Service Providers

We may use third parties for services such as:

• hosting;
• cloud infrastructure;
• email delivery;
• monitoring;
• error logging;
• backup;
• customer support;
• analytics;
• payment processing;
• security;
• telecommunications;
• file storage.

These providers may process information only as necessary to provide their services to FastBuild, subject to applicable contractual and legal requirements.

8.3 Legal Requirements

We may disclose information when reasonably necessary to:

• comply with applicable law;
• comply with a subpoena, court order, warrant, or lawful government request;
• enforce agreements;
• investigate fraud;
• protect safety;
• protect our legal rights;
• respond to security incidents.

Where legally permitted, we may notify affected customers before disclosing their information in response to a government request.

8.4 Business Transactions

If FastBuild or its operating business is involved in a merger, financing, acquisition, restructuring, sale of assets, or similar transaction, information may be disclosed as reasonably necessary for that transaction and may be transferred to a successor entity, subject to applicable law.

We do not sell personal information as a standalone business activity.

9. International and Cross-Border Processing

FastBuild may use infrastructure, hosting providers, service providers, employees, or contractors located outside the province or country where you reside.

FastBuild infrastructure may include systems located outside Canada, including in Finland or other countries in the European Economic Area.

As a result, personal information may be processed or stored in another jurisdiction and may be subject to the laws of that jurisdiction.

When required, we use contractual, technical, organizational, and other measures intended to provide appropriate protection for information processed by third parties.

10. Data Security

We use administrative, organizational, and technical safeguards designed to protect information against:

• unauthorized access;
• loss;
• theft;
• misuse;
• alteration;
• unauthorized disclosure;
• destruction.

Depending on the system and sensitivity of information, safeguards may include:

• access controls;
• authentication controls;
• authorization rules;
• encryption;
• password hashing;
• audit logging;
• network protections;
• restricted administrative access;
• security monitoring;
• backup procedures;
• secure software-development practices.

No internet-connected system can be guaranteed to be completely secure.

Customers must also maintain appropriate security practices, including protecting credentials, managing permissions, securing devices, and promptly removing access for individuals who should no longer have access.

11. Security Incidents

If we identify a breach of security safeguards involving personal information, we will investigate and take measures appropriate to the circumstances.

Where applicable law requires notification to affected individuals, customers, regulators, or other parties, FastBuild will take reasonable steps to meet applicable notification requirements.

Customers must promptly notify FastBuild if they become aware of unauthorized access to their FastBuild account or organization.

12. Data Retention

We retain information only for as long as reasonably necessary for purposes including:

• providing the Service;
• maintaining customer records;
• fulfilling contractual obligations;
• maintaining financial and transaction records;
• audit requirements;
• dispute resolution;
• fraud prevention;
• security;
• backup;
• compliance with law.

Retention periods may vary depending on the type of information.

When an organization terminates its FastBuild account, Customer Content may remain available for a limited period for recovery, export, legal, security, or backup purposes.

Backup copies may remain until overwritten through normal backup rotation.

Information that must be retained for legal, accounting, fraud-prevention, or security reasons may be retained for longer.

13. Access, Correction, and Privacy Requests

Subject to applicable law, individuals may have rights to request:

• access to personal information;
• correction of inaccurate information;
• information about how personal information is used or disclosed;
• withdrawal of consent where processing is based on consent;
• deletion or other privacy rights where legally applicable.

Requests concerning information maintained by an employer or other FastBuild customer should normally be submitted to that organization.

Requests concerning information controlled directly by FastBuild may be submitted to:

Privacy Contact: privacy@fastbuildapp.com

We may need to verify identity before responding.

Certain information may not be deleted if retention is required by law or reasonably necessary for security, fraud prevention, establishment or defence of legal claims, contractual obligations, or other lawful purposes.

14. Account Deletion

Authorized account owners may request termination of their FastBuild organization.

Individual users may also request closure of their FastBuild user account where applicable.

Deletion of a user account does not necessarily require deletion of legitimate business records owned or controlled by the user's organization, including:

• attendance records;
• payroll records;
• audit records;
• project activity;
• reports;
• legally required employment records.

15. Cookies and Similar Technologies

FastBuild may use cookies, local storage, session storage, and similar technologies for:

• authentication;
• security;
• session management;
• preferences;
• application functionality;
• performance;
• analytics where enabled.

For more information, see the FastBuild Cookie Policy.

16. Communications

We may send transactional communications necessary to operate FastBuild, including:

• account verification;
• password or security messages;
• invitations;
• billing notifications;
• service notices;
• project or task notifications requested through the application.

Marketing communications are treated separately.

Where required by applicable law, commercial electronic messages will be sent only where appropriate consent or another lawful basis exists and will include required sender information and an unsubscribe mechanism.

Unsubscribing from marketing does not prevent delivery of essential transactional or security communications.

17. Children

FastBuild is intended for business use and is not directed to children.

Individuals who are not legally capable of entering into binding agreements must not create an independent FastBuild organization account without appropriate authorization.

Customers are responsible for determining whether their workforce may include minors and for complying with employment, consent, and privacy requirements relating to those individuals.

18. Third-Party Links and Services

FastBuild may contain links to third-party websites or integrations.

We do not control the privacy practices of third parties.

Their collection and use of information is governed by their own terms and privacy policies.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes to FastBuild;
• changes to our business;
• legal or regulatory requirements;
• security practices;
• new features.

The updated policy will display a revised "Last Updated" date.

Where a change materially affects how personal information is handled, we may provide additional notice where appropriate or required by law.

20. Contact

Questions concerning this Privacy Policy may be directed to:

FastBuild
Privacy: privacy@fastbuildapp.com
Support: support@fastbuildapp.com